We accept various payment options, including credit cards, debit cards, and bank transfers. If you need assistance with an insurance claim, we can also handle the process directly with your insurance provider to simplify the payment process.
Can you repair chips or scratches on glass?
Yes, in many cases, we can repair chips and scratches on your glass. Our glaziers will evaluate the damage and determine whether a repair or replacement is the best solution for your glass.
What types of glass can you replace?
We can replace a variety of glass types, including tempered glass, laminated glass, frosted glass, and more. Our expert glaziers will assess your needs and recommend the best type of glass for your specific situation.
Are your services compliant with safety standards?
Absolutely. All our services comply with AS12888 safety standards, ensuring that every repair and installation is performed with the highest level of safety and quality.
Do you provide quotes before starting the repair?
Yes, we provide obligation-free quotes to ensure you understand the cost before the work begins. Our philosophy is to offer transparent pricing with no hidden fees.
How quickly can you respond to an emergency glass repairs call-out?
We offer 24/7 emergency call-out services and strive to respond as quickly as possible, typically within an hour, depending on your location and the severity of the situation.
Can you install a pet door into my existing glass sliding door?
Yes, but you may need a completely new piece of glass.
Please refer to our services page for more information.
Can I have a new window/door installed that is smaller than the existing?
Yes. We can arrange for new brickwork to the opening which will make it a suitable size for the new smaller item.
Can I have a new window/door installed that is bigger than the existing?
Generally, yes. If there is enough room around the existing item we can remove and tooth in the brickwork to make a larger opening for the new larger item.
Can you remove my existing window/door when you install the new one?
Yes, we can take care of everything and even take the old frames & glass away.