We accept various payment options, including credit cards, debit cards, and bank transfers. If you need assistance with an insurance claim, we can also handle the process directly with your insurance provider to simplify the payment process.
What types of glass can you replace?
We can replace a variety of glass types, including tempered glass, laminated glass, frosted glass, and more. Our expert glaziers will assess your needs and recommend the best type of glass for your specific situation.
Are your services compliant with safety standards?
Absolutely. All our services comply with AS12888 safety standards, ensuring that every repair and installation is performed with the highest level of safety and quality.
Do you provide quotes before starting the repair?
Yes, we provide obligation-free quotes to ensure you understand the cost before the work begins. Our philosophy is to offer transparent pricing with no hidden fees.
How quickly can you respond to an emergency glass repairs call-out?
We offer 24/7 emergency call-out services and strive to respond as quickly as possible, typically within an hour, depending on your location and the severity of the situation.
Can you install a pet door into my existing glass sliding door?
Yes, but you may need a completely new piece of glass.
Please refer to our services page for more information.
Can you remove my existing window/door when you install the new one?
Yes, we can take care of everything and even take the old frames & glass away.
How much does a quote cost?
Nothing, it’s 100% free with no obligation.
How much will it cost to replace my entire window/door with a new one, including frame and glass?
If you provide us with approximate sizes we can estimate how much it will cost you over the phone, this price may change however as we will need to perform a site measure and inspection in case there is anything special required.
We will then send you an official quotation by fax, email or post which will include a description of the work to be completed and the final price.
What is the difference between float, toughened & laminated glass?
Float glass is the regular type found in most household windows and when broken will separate into large jagged shards.
Toughened glass is float glass which has been heat treated to increase its strength. Once its heat treated it can’t be altered, so the size has to be exact for it to fit. If a piece of toughened glass is broken it will shatter into small diamond like pieces so there is less chance of injury. Toughened glass is also used for vehicle windows because of this.
Laminated glass is generally two pieces of float glass bonded together with a piece of resin laminate, normally .38mm thick. A piece of laminated glass will not be as strong as a piece of toughened glass but it will be stronger than a piece of float glass, plus it has the safety advantage of holding together if broken.
